Privacy Policy – MsahaStore

This Privacy Policy describes our policies regarding the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you. By using our service, you agree to the collection and use of your information in accordance with this policy.

1. Definitions

Account: A unique account created to access our service.

Affiliate: An entity that controls, is controlled by, or is under common control with another party.

Application: MsahaStore, the software or app provided by the company.

Company: MsahaStore ("we", "our", or "us").

Cookies: Small text files placed on your device by a website, storing browsing information.

Country: Refers to the Arab Republic of Egypt.

Device: Any device capable of accessing the service (e.g., computer, smartphone, tablet).

Personal Data: Any information relating to an identified or identifiable individual.

Service: Refers to the MsahaStore website, application, or both.

Service Provider: Any natural or legal person who processes data on behalf of the Company.

Usage Data: Data automatically collected when using the service, including analytics and technical logs.

Website: MsahaStore, accessible from https://msahastore.com.

You: The individual or legal entity accessing or using the service.

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

Personal Data

We may ask you to provide personally identifiable information, including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address (including country, state, city, and postal code)
  • Usage data

Usage Data

Usage Data is collected automatically when using the service. This may include:

  • Your device's IP address
  • Browser type and version
  • Pages visited and time spent on each page
  • Date and time of visits
  • Unique device identifiers
  • Diagnostic and performance data

When using our service via a mobile device, we may also collect:

  • Mobile device type and unique ID
  • Mobile IP address
  • Operating system and browser type
  • Diagnostic data

3. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our service and store certain information.

3.1 Types of Cookies Used

  • Essential Cookies: Necessary for operating the website and providing basic functionality.
  • Preference Cookies: Remember your settings and choices.
  • Analytics Cookies: Help us understand how you use our website so we can improve performance.

You may refuse cookies in your browser settings. However, disabling cookies may limit certain features of our service.

4. Cloudflare and Security Tools

We use Cloudflare to enhance the security, reliability, and speed of our website. Cloudflare may collect data such as:

  • IP address (for protection against malicious activity)
  • Browser and device type
  • Time zone and regional settings

Cloudflare cookies may be persistent (remain after closing your browser) or session-based (deleted after closing your browser).

5. Use of Your Personal Data

The Company may use your personal data for the following purposes:

  • To provide and maintain our service
  • To manage your account
  • To perform contractual obligations
  • To contact you for updates, offers, and service information
  • To handle customer requests or support inquiries
  • To analyze usage and improve our service
  • To comply with legal or regulatory requirements

6. Retention and Transfer of Your Personal Data

We retain your personal data only as long as necessary for the purposes outlined in this policy, including compliance with legal obligations. Your data may be processed or stored outside your country, but only in jurisdictions with adequate data protection standards.

7. Deletion and Disclosure of Your Personal Data

You have the right to request deletion or assistance in deleting your personal data. We may retain certain data as required by law or for legitimate business purposes.

Personal data may be disclosed:

  • In business transactions: If we merge, acquire, or transfer assets.
  • For law enforcement: When required by legal authority.
  • For legal compliance: To protect our rights, users, or public safety.

8. Security of Your Personal Data

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately to have it removed.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or security. We encourage you to review their respective privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page and, when appropriate, notified via email or in-app alerts.

The revised policy becomes effective immediately upon posting.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Last Updated: October 2025