Welcome to MsahaStore. These Terms and Conditions govern your use of our Website and App. By accessing or using MsahaStore, you fully agree to these Terms and Conditions.
Some features of the Website or App may require you to create a user account. Accounts are created and accessed using your mobile number, verified through a code sent to that number. You are responsible for providing accurate and complete information, including ensuring that your mobile number is correct and capable of receiving verification messages.
You are solely responsible for maintaining the security of your registered mobile number and keeping verification codes confidential. All activities performed under your account are your responsibility. You must prevent unauthorized access to your mobile number or the device that receives verification codes. Please notify MsahaStore immediately if you suspect unauthorized access or any other security breach.
Your account is for personal use only and cannot be transferred or shared with others.
MsahaStore reserves the right to temporarily suspend or permanently terminate your account at any time if there is suspicion of violating these Terms or other policies, or for any reason deemed appropriate by the management, without the need for explanation.
MsahaStore reserves the right to decline any purchase order at its sole discretion for reasons including but not limited to:
When using any available payment method, the provided details must match the payment owner's information. You are responsible for entering accurate data and supplying any additional details requested by MsahaStore or the payment provider to avoid cancellations.
MsahaStore reserves the right to cancel any order suspected of being fraudulent without explanation.
MsahaStore may create promotional codes, vouchers, and loyalty programs (such as MsahaStars) offering rewards or discounts according to specific terms.
MsahaStars Program: Eligible users can earn or redeem points as defined in the program's published rules.
Partner programs may also offer rewards or benefits.
Promotions, partner offers, and MsahaStars points cannot be combined in the same order.
MsahaStore may change, suspend, or end any promotional or loyalty program at any time without notice.
No changes can be made to an order after final confirmation. Please ensure all details are correct before submitting.
Due to the digital nature of our products (e.g., e-cards, vouchers), confirmed orders cannot be canceled—even scheduled gift orders.
After successful payment, digital products (cards or codes) are delivered by appearing in your account's Orders section or by email (if email delivery is enabled). Displaying the code in your account or sending it via email constitutes full delivery.
Digital products cannot be returned or exchanged once delivered, except in proven cases of a technical issue originating from the original issuer, handled according to the stated procedures.
Once a code is delivered, responsibility for its use and confidentiality lies solely with you. MsahaStore is not liable for loss, theft, or unauthorized use of a code after delivery.
MsahaStore is not responsible for expired codes. You must use your code within its validity period.
When using MsahaStore vouchers, we reserve the right to suspend accounts or verify voucher integrity in cases of suspected fraud, tampering, or harm to the platform or its users.
MsahaStore may change, modify, add, or remove portions of these Terms at any time without prior notice.
Updates take effect immediately upon posting. Please review the Terms periodically.
Your continued use of the Website or App after updates signifies your acceptance of the revised Terms.